It’s Everyone’s Job. Plan For It.

As we often say at the Davis Academy, life is a journey: a journey of learning and discovery; a journey that embraces family and community; a journey that broadens our world.  As we embarked on the 2013-14 school year, our advancement team joined together on a year-long journey to better define what social media looks and feels like at the Davis Academy. This journey has provided us the opportunity to reflect on how we utilize social media and how we can better engage our constituents via the various avenues of social media. Prior to embarking on this journey, we were already using social media (Facebook and Twitter, in particular, to various degrees); however, we had not been very strategic about our approach.

This journey, our Jewish Day School Social Media Academy experience, has given us the coaching, guidance (and nudging) we needed to go outside of our comfort zones and to experiment with new approaches, strategies, and projects. Our biggest takeaway has been the simple realization that social media is everyone’s job and that timing is everything. That being said, with the guidance of our amazing coach, we have taken a closer look at defining our social media policy, developing our content curation strategy, and are striving to further empower the members of our community to authentically become involved in the SM storytelling through formal trainings. 

Many members of our community (faculty, parent ambassadors, alumni and administrators) have an established social media presence, and it has been a yearlong goal to streamline this activity into a more collaborative effort.  All of our constituents have amazing content to share individually, but by sharing collectively the impact is significantly more powerful. In order for the shared effort approach to work, we have quickly realized that some formal training is imperative.

We have identified a core group of Host Committee Members/Parent Ambassadors/Faculty Members who already recognize the tremendous value and the impact that social media can have, and we are using this core group to train and engage others as well.  While much of this training took place midway through the school year this year, we recognize that there will be much greater momentum in future years when these trainings occur right from the start. In the fall, as part of our Host Committee kick off, our parent Co-Chairs will begin with a dialogue around social media (as we have done for the previous two years).  This dialogue will then be extended into a hands-on application session in our Tech Lab where the co-chairs will walk parents through the ins and outs of Facebook and Twitter (aka Facebook/Twitter 101).  Together, they will have the opportunity to explore the Davis Academy Facebook page, Twitter handle and grade level specific hashtags, interact with the already existing content, and curate new content themselves in a supported setting.  We want our parent ambassadors and host members to feel empowered to post, share, tag, like, and comment as they go about their everyday activities. In a similar fashion, our faculty and administration also are taking a more formal approach to SM training and are holding sessions for other key players like parents, grandparents, and teachers to join in the collaboration. 

Thanks to the monthly webinars, coaching calls, and ShareFests with other JDS Social Media Academy schools, we feel we are better equipped to use social media as a communications tool to reach more families and community members.  We look forward to involving more constituents and improving our practices to tell The Davis Academy story through these valuable channels.

 

The Jewish Day School Social Media Academy is an intensive program designed to help Jewish Day Schools advance their strategic use of social media in areas such as communication, marketing, community building, alumni relations and development. The 2013-14 nationwide cohort of 15 schools was generously supported by The AVI CHAI Foundation.  Each of the schools will be sharing insights from their experience through blog posts here with the tag #jdsacademy

Keep Momentum Over the Summer

The Jewish calendar is great for pacing our lives, for embracing the seasons, and appreciating things in their own time.  Summer, however, sometimes feels like it can derail the communications momentum we've worked so hard to build over the year.  Especially in educational organizations where classes don't meet over the summer (and where staff may be only working part time, or not at all), it's important to pay special attention to your summer social media plans.  Thus from our staff, and the wisdom of the crowd!

CONSISTENCY  Maintaining consistency is important both to keep up your ranking so your content will appear in newsfeeds, but it's also important to keep people in the habit of being engaged.  You've worked to get people engaging with your posts — keep it up.  It's also a great way to introduce and integrate new families into your community.   Make a point of posting at least once or twice a week.  Use the scheduling function in Facebook or a third party tool like HootSuite to schedule posts if you need plan ahead.

CONTENT  If you've used the POST planning process to identify the "sweet spot" of content that's both mission centric and of practical value to your audiences, you know how important it is to find the right content.  What do your audiences need over the summer?   Tips for events and opportunities in your local community?  How about ideas of fun summertime care packages to send to camp?  Or links to back to school preparedness? Tova Otis suggested in the JDS Social Media Academy Facebook Group that she posts links to school supply sales in their community.  Even links to fun activities like this list of creative things to do for under $10 or how to make quick kosher dill pickles with your cucumber harvest, other fun things you can find on Pinterest. (Got links to share?  Add them in the comments)

CONTRIBUTIONS  How can you get people participating in your Page even if they are not walking through your door?  How about a photo contest to have people submit a picture of their adventures over the summer, or wearing their school t-shirt in exciting places?  Invite your audience to send a postcard — a real one which you can scan and post online, or a virtual one by posting on your Page.  Do a virtual scavenger hunt.  Promote these invitations both on your page, and through email and other vehicles with links to help them take immediate action.

CONVERSATION  Keep the conversation going.  What questions can you ask that inspire people to speak up ("Where are kids going to camp this summer? What's your favorite ice cream flavor?) or chime in?  Ellen Dietrick asked her community to vote on the color t-shirt for the coming year and got dozens of responses – some serious, some silly!  Remember to be LISTENING as much as TALKING. If you're not in the office make sure you're getting notifications (by email, or on your phone or tablet) so you can monitor and facilitate conversation as people chime in!

How will you keep momentum during the summer?  What kinds of content will you post?  How do you structure your time over the summer to keep momentum?  Share in the comments.  Happy summer!

 

 

Teachers Teaching Parents to Parent: A Lesson in Content Curation

Adding value in your social media channels is the number one way to compete in an attention economy.  Knowing what value to add means being empathetic – understanding deeply where the pain points are for your audience, so you know how to help in mission-centric ways.

For many parents today, questions around appropriate use of technology and screens (large and small) are a daily preoccupation.  From handing an iPhone into the back seat to keep a toddler occupied while in traffic, to helping teens navigate appropriate use of their own devices and freedom on the internet.

The bottom line is: Parents today are doing this for the first time.  We’re pioneering.  This technology did not exist when we were kids, so we have no models of how to parent around it. While there are no simple right or wrong answers, parents can learn a lot from a) experts in the developmental ages of their children, and b) what Jewish values and wisdom can offer to help guide our decision making.

That means Jewish schools and synagogues have a huge opportunity to curate content from expert sources and contextualize wisdom for parents.  This kind of content can be curated throughout the year, but especially in the summer when there’s less “boots on the ground” storytelling, such curated content can become even more important to keep momentum on your channels.  We asked some wise Jewish educators (including those in JEDLAB and Darim Educators Facebook Groups) for their best sources.  Feel free to add your suggestions in the comments.

We love the folks over at The TEC Center and The Fred Rogers Center's new Ellie initiative. Both are about supporting educators in making informed developmentally appropriate choices for their schools and students. (Shariee Calderone)

Digital Decisions: Choosing the Right Technology Tools for Early Childhood Education. (Iris Koller)

Raising Digital Natives is a fantastic website run by Devorah Heitner who brings lessons and insights about creating a positive media ecology in one’s family. I particularly like this recent post about teaching  your children responsible media behavior by modeling it as you take (and share) photos of them. / (Lisa Colton)

Danah Boyd's book, It's Complicated – The Social Lives of Networked Teens.  Really a great counterpoint to a lot of the fear-mongering that's out there, and fabulous reporting. You can download as a PDF too! (Sophie Rapoport)

NAEYC has good resournces on technology and young children (Iris Koller)

Award winning app, Circle of 6, recognized by the White House Apps Against Abuse Challenge.

I like the new book "iRules" very much a parent's perspective–not research based. I also like selections from "The Parent App" and "Hanging Out, Messing Around and Geeking Out." (Devorah Heitner)

Anything from the Joan Ganz Cooney Center is great just for context (Russel Neiss)

Following American Academy of Pediatricians Guidelines on children and media is a must. (Russel Neiss)

Common Sense Media has great reviews of content, movies, sites with a breakdown on various attributes (violence, language, etc.) which I find very helpful as a parent, and is always available for quick reference on my phone when I need to answer if my kids can see XYZ movie, etc. (Lisa Colton)

The Blessing of a Skinned Knee by Wendy Mogel is great for Parent discussions! (Susan Rosman)

 

Any other suggestions or resources you'd add to this list?  Add them in the comments!

Social Media Super Powers

It’s Monday morning and the children are eager to come to school.  On a normal day, they are greeted with a “Hello” or “Good morning.  How was your weekend?”  But today Ben walks through our doors and I say, “Hello Ben.  How was your day out with Thomas the train?”  And right then, something amazing happens. 

Ben looks at me like I am almost magical.  How did I know that he saw Thomas over the weekend?  Is she psychic?  Clearly she must be magical!  Little did he know about my secret super power known as Facebook.  Instead of simply saying hello back to me, Ben went into an excited story about his weekend adventures.  This is what I call the Facebook connection; a special moment that would not have happened so easily and naturally without the super powers of social media.

So how did we gain these super powers?  It certainly did not happen overnight and we weren’t bitten by a spider.  It was a complex formula of trainings from the Jewish Community Center Association and Darim Online, mixed with dedication, teamwork and trial and error.  We began by posting more and simply having a more visible presence on Facebook.  Then, with the encouragement of Darim Online, we included more people to be admins and curators on our page and asked parents and staff to be intentional commenters.  Along this journey we started to find out what worked well for our program and what posts were reaching farther outside our norm.  Those that were successful we would duplicate when we could.  For example, our Monday Morning Mystery.  

Each Monday we would post three clues about a teacher and encourage our fans to guess who it was and the winner would receive a free challah on Friday when we revealed the teacher.  We had so much fun with this that it actually evolved into baby pictures of staff rather than clues.  Through this our families were learning more about our teachers and seeing into their lives a little more.  And we were beginning to learn more about our families’ lives outside of the JCC through their posts, too.  The Facebook connection was happening.   Teachers and parents began to playfully banter through our posts.  Parents began to see a more social, but still professional side of our staff.  Relationships began to grow and our overall sense of community became stronger.  Throughout the year we have heard our parents and fellow JCC staff tell us things like, “I love what you are doing on Facebook,” and “I check your page every morning to see what fun things you have posted.”  For that alone we will continue to grow our community and keep our posts alive and fun.  We have hopes of infusing more educational pieces for our fans and continuing to create an environment of discussion through our page.  Until then, we will keep letting the children think we magically know what they do when they are not at school!              

 

 

Shannon Hall is the Assistant Director of the Infant and Toddler program at the Pitt CDC.  Shannon, along with Fredelle Schneider, Director, Robin Herman, Assistant Director of Preschool and several of the Pitt CDC teaching staff has participated in the Detroit Jewish Early Childhood Social Media Academy this year, coordinated by the Alliance for Jewish Education at the Jewish Federation of Metropolitan Detroit, and generously funded by the Hermelin-Davidson Center for Congregation Excellence.

 

 

 

Reclaiming My Social Media

As a rabbi and Jewish educational leader, I have used social media, including Facebook and Twitter, extensively. Sadly, in recent weeks there was an epidemic of the use of my social media in ways that I considered to be negative or insulting. We’re all had that happen:  someone posts an insult or an obscenity and we have to decide how to respond to the situation and to the individual.

Cleaning up my social media mess is becoming a bit like a mikvah immersion.  For a month, I am holding off my usual weekly routine of posting, and re-purifying and reclaiming my social media presence not only in reaction to a particular set of circumstances, but in a proactive way that will help me to lead that presence, both as an individual as well as professionally.

During the month, I’ve been renovating my Facebook and social media presence and creating, in effect, my own social media policy, so that my Facebook and Twitter presence reflects my values. The guidelines and day posts, which can be followed on my personal Facebook or on Twitter (@JewishConnectiv), with the hashtag #reclaimingmysocialmedia:

Social Media Cleanse

  1. Social media is social. Cleaning out people who watch but don’t share.
  2. There’s enough hatred in the world. Cleaning out people who consistently add more hatred, and deleting sarcastic comments.
  3. My social media is safe place for expression. Cleaning out anything or anyone who makes it unsafe.
  4. Done with narcissism. Cleaning out narcissists and limiting “selfies”.
  5. Respect. Fostering respect for one another on my social media.
  6. Humor. Adding humor and joy to my social media, and inviting others to do so.
  7. Music. Adding music that will make people smile or dance and inviting others to do so.
  8. Educating. Posting something that people will learn from. Making everyone a teacher and learner.
  9. Repairing the world. Adding something to social media that will make the world better.
  10. Adding passion. Inviting everyone to share their passions on my social media.
  11. Sharing something personal and inviting others to do so. Taking risks is part of social media.
  12. Setting limits. Prioritizing the 3 most important things to post daily, 5 comments I want to make to others and 10 things to “like” each day.
  13. Learning silence. Not every comment needs a response. Respecting people’s comments by letting them be.
  14. Exercising ownership. Nobody has an unlimited right to post or comment on my FB wall. Granting the privilege to those who are respectful and removing comments or people that aren’t.
  15. Reaching out to someone new. Adding a new contact regularly. You should try it, too.
  16. Looking backwards. Some past posts no longer reflect who I am today. Cleaning up and trashing what no longer fits.
  17. Stop using general posts when what I really need to do is to talk to one or two people about something. No sense in broadcasting what is really an issue that only involves a small number of folks.
  18. Posting something that doesn’t do anything for me but could really make a difference for someone else. Like a piece of wisdom or experience.
  19. Promoting someone else today. Maybe their business or career, or their value as a friend.
  20. Reducing use of my social media as free therapy for others. Being an online psychotherapist or relationship counselor does do them or me justice. Being a friend does.
  21. Letting go. I don’t watch to see who’s “unfriended” me. I figure anyone who does has a good reason and I respect that.
  22. I use Shabbat to turn off for a day. I encourage you to take a weekly social media fast.
  23. Setting a face-to-face or Skype or Hangout with someone I usually see only on social media. If the vast majority of your friendships are only on Facebook, it’s worth turning that around.
  24. Practicing humility. The insight I share on social media might be valuable. But considering the possibility that it isn’t.
  25. Stopping reading between the lines. A comment is a comment. If you think a comment needs exploration, ask. Most often, people say what they need to and that’s it.

Talmudic law speaks of our responsibility for any potential dangers that may lurk on property that belongs to us. Our online presence is no less our responsibility. I am neither the first nor the last to clean up his/her social media presence.  I have found inspiration in those who have practiced greater mindfulness in regulating their social media involvement. And I am honored to know that many of my Facebook friends and Twitter followers have found value in my campaign and have begun actions of their own to take greater charge of their social media activities.  In closing, I invite you to consider:

  • What actions do you take to protect your social media presence and to assure that it reflects you and your values?
  • How do you keep interactions (and the participants in those interactions) safe?
  • If you were writing your “ten commandments” for your social media presence, what would they be?

 

Rabbi Arnie Samlan is executive director of Center for the Advancement of Jewish Education in Miami, FL and founder of Jewish Connectivity, Inc.

Lessons from a Social Fundraiser

After completing our first-ever social fundraiser on Crowdrise this spring, there is no doubt it was the best learning experience of the Social Media Academy. We met our goal, reached new donors and developed new fundraising ideas for the future–all while having a lot of fun doing it.

Of course, we learned along the way and have a few lessons to share.

The Social Fundraising Age Gap: While it’s true that all ages are on social media these days, it’s not necessarily that everyone is engaging on social media—commenting and taking the call to action that we seek in our posts. Contrast these two cases:

  1. One donor who learned about our social fundraiser actually contacted The AVI CHAI Foundation (which was providing matching funds through the JDS Social Media Academy) after seeing no mention of their matching grant to us on their website. Really? Because it was certainly on the school website!  That person had never heard of Crowdrise and was entirely skeptical. And although she was kind enough to donate, she did it by mailing in a check. It’s possible that she never uses her credit card online.
  2. Now, consider our seniors (students), who we engaged for Campus Fundraising. They wanted no information about our campaign after finding out that money went to our school. A fundraising team captain would say something like this: “You know Crowdrise? Well, go there and find the ‘AlmostAlumni’ link. Give me some money, and our team will win.” And then that student would whip out his phone and credit card and do exactly that. Engaging our seniors and planting the seed for future donations was the best part of our campaign.

Don’t Base Results on the First Few Days: We raised over $6000 in one week. It took three more to raise another $2500. Enough said.

Competition Was More Effective Than Prizes: The most aggressive fundraising happened when fundraising champions were motivated by winning. It didn’t really matter if they won a prize or not, they were excited by the challenge of beating their friends (or losing!) in public. Our best results came from alumni who knew each other and were motivated to stay ahead. One would get a donation and another would ask for that amount, plus $1 just to keep the lead. As for prizes, we didn’t see higher results from our champions or our donors based on incentives like Amazon gift cards, iTunes and even Passover shopping gift cards.

Wendy Margolin is the Director of Communications at the Ida Crown Jewish Academy in Chicago, IL.  The school was on of 15 schools chosen to participate in the 2013-14 Jewish Day School Social Media Academy.

The Jewish Day School Social Media Academy is an intensive program designed to help Jewish Day Schools advance their strategic use of social media in areas such as communication, marketing, community building, alumni relations and development. The 2013-14 nationwide cohort of 15 schools was generously supported by The AVI CHAI Foundation.  Each of the schools will be sharing insights from their experience through blog posts here this spring with the tag #jdsacademy

Also, check out the Jewish Day School Social Media and Video Academy website, which includes a free self-assessment to help your school focus on key areas of growth in your social media work.

2014 NTCjews

I have attended the Nonprofit Technology Conference (NTC) three times, but this year's conference was my first time participating in NTCJews.  Jews have been gathering at NTC for the past several years. Since I have always been active in the Jewish community – from BBYO to Hillel to Jewish organizations in the DC area, I was excited to have the opportunity to learn about technology with other Jews at the conference.

This year's theme was technology integration, and we heard three mini-case studies from organizations working to get technology out of the IT and Marketing Departments, and in use in service of wider organizational goals.

Alex Kadis from Repair the World shared the strategy behind their volunteer management system.  After selecting and implementing the system, they were faced with issues including staff not making it a priority to enter the data and feature confusion. They learned through this experience the need to devote lots of time and energy to training.  Their key lesson was to make it fun.  They nicknamed the system "Spot" and called the trainings "Talk Nerdy To Me".  Crisp design and a clear message helped get their fellows on board and created the tools to onboard new fellows each year.

Karen Alpert from Hillel International shared how they needed a way to measure impact, analyze which programs work best, and to not lose data. Hillel developed
REACH , a tool for local staff to keep track of how many students they are engaging on college campuses, which also allows Hillel International a wide view of the field.  Even though the database has been successful in meeting their needs, they have been faced with challenges including user input and cultural shift.  Their key lesson was to be clear with staff about why they need to use it.  Younger staff especially will do it if they see it to be part of their job.  Hillel listened to user input and made adjustments such as simplifying the user interface and limiting fields that overwhelmed users visually.

Yaniv Rivlin from The Charles and Lynn Schusterman Philanthropic Network shared their experience with Friday Night Hack, an event that was held this past July.  Programmers in both the Silicon Valley and Israel participated in a concurrent hack-a-thon to build two apps. One app was a Jewish college roommate finder for BBYO, and the other app was a continuation of a web application Hasadna started previously to promote the accessibility and transparency of budgetary data in Israel’s municipalities. 

Perhaps the most valuable part of the session was the chance for NTCjews to dive deeply into themes raised in the presentations and submitted by participants prior to the event, such as

• Planning for mobile
• Developing an agile and iterative culture
• Moving people from online to offline engagement
• Technology to engage volunteers
• Technology integration across the organization

I really enjoyed my first NTCJews session and it was one of my favorite sessions at the conference.  It was a great example of a session at NTC as the first two presentations showed a problem the organization had internally, how technology was used to help them solve the problem, and the challenges they faced.  Understanding how leaders recognize and address a problem is much more educational than learning only about best practices.

Finally, it was a delight to be with many of the same people for Shabbat dinner on Friday night and hearing the funny d'var from Rabbi Laura Baum comparing the lessons of Purim to nonprofit technology.  It's nice to be around other Jews.

Emily Weinberg is a nonprofit blogger. Her blog, The Nonprofit Blog Exchange, is a resource for nonprofits where she writes monthly roundups linking to nonprofit blog articles and has been recognized as one of the top 150 nonprofit blogs in the world.  She also writes about nonprofits and social media on her blog, Emily's World. You can learn more on her LinkedIn profile.

A Place for Us to Listen

JCDS started off the 2013-2014 academic year with what I would have considered a strong social media presence. While the school has been active on many social media channels for some time (Twitter, Pinterest, YouTube, LinkedIn), most of my focus had been on Facebook, as it is a quick and easy way to share photos, videos, and important updates with our parents, grandparents, donors, and alumni.

Looking back, I wasn't thinking about social media in the right way. While I posted nearly every day, the most engagement I got was a couple of likes here and there. I was posting, not connecting.

Through experimentation over the last six months, I've learned that my role, as the voice of the school on Facebook, is not to be a news source, but to create an environment that starts conversation. Once I was able to get the conversation started, Facebook became a tool unlike any other. It became a place for me to listen to what our audience values, which in the end, is the most important thing of all.

By analyzing the engagement levels and analytics of our recent posts, here are the top 5 Facebook strategies that have been successful for JCDS:

1. Tag those who are involved, and those who you want to be involved.

When you tag someone in a post or photo, it will show up on their Facebook page. Not only will it directly call attention to the person you want to be involved, but your post will also be visible to their network, and therefore, reach many more people who you otherwise would not have access to! I’ve had success asking people to tag themselves and their friends. The benefit of this is twofold: they are actively engaging with the post, and they may tag people who we are not yet connected with.

2. Ask questions.

Asking specific, pointed questions is a great way to get the conversation rolling. Sure, I’ve had a few flops, but those helped me learn what our audience likes to talk about. I've seen success in action in many of my #ThrowbackThursday posts, where I've asked (via tagging) people in the photo specific questions about what's going on in the picture. One comment leads to the next, and pretty soon anyone who sees the photo gets a deeper understanding of what was happening when the photo was taken, and hopefully feels more connected to story I am trying to tell.

3. Be genuine.

In January, JCDS students were surprised with a visit from the 2013 World Series Trophy. First, I posted that we had big news with a photo of one of our staff members dressed as a Red Sox player. The next day, I posted a photo of excited kids (and tagged their parents) and shared that the trophy would be coming. Then — the most successful post of all — was a video of a 4th grade teacher telling the kids that the trophy was coming. Seeing their pure and genuine reaction definitely resonated with our social media audience: 38 likes, 19 comments, and the jackpot, 12 shares. The video was even written about in the local newspaper, the Watertown Patch. This kind of engagement was unprecedented for us.

4. Repeat successful themes.

Between the regular daily posts, I've committed to a few repeating themes. One universal theme, #ThrowbackThursday, has been a great way for us to connect with our alumni and alumni parents. I’ve gotten a tremendously positive response from our throwback photos. Because this is a weekly theme, the audience knows to expect it. And because there are usually a lot of comments, people are not shy to participate.

I also created a new theme, called #JCDSCharacter. I felt it was important to celebrate our students through short stories that capture the spirit of our school. Parents love to see that they are sending their kids to a school that helps them grow into mensches. It's also a great tool for prospective families. Every time a #JCDSCharacter post is shared, a whole new audience is exposed to the great things that happen in our school.

5. Engage with other organizations.

Celebrating successes of other schools and organizations is a beautiful thing! Just as much as we want people to engage with our school Facebook page, it's important to interact with others. While I am on Facebook, I make sure to take the time to look at what other organizations are posting. If they post something that relates to our school or community, I share it on our page. Fostering good-will between organizations is priceless, and the favor is almost always returned.

 

The Jewish Day School Social Media Academy is an intensive program designed to help Jewish Day Schools advance their strategic use of social media in areas such as communication, marketing, community building, alumni relations and development. The 2013-14 nationwide cohort of 15schools was generously supported by The AVI CHAI Foundation.  Each of the schools will be sharing insights from their experience through blog posts here this spring with the tag #jdsacademy

Also, check out the Jewish Day School Social Media and Video Academy website, which includes a free self-assessment to help your school focus on key areas of growth in your social media work.

Top Ten Tech Tips Learned from the Book of Esther

Cross-posted with permission from OurJewishCommunity.org

In today’s world, holiday celebration is usually juxtaposed with whatever else is going on at the time.  So it was with my celebration of Purim this year, as I was travelling into the holiday from the SXSW Interactive Conference in Austin and the Nonprofit Technology Conference in Washington DC. I couldn’t help but reflect on Purim in the context of technology, and I discovered that the Book of Esther is full of helpful tech tips!

As background, Purim is one of several Jewish holidays to commemorate the resilience of the Jewish people in the face of oppression (otherwise known as: they came to kill us, we won, let’s eat!).  The main characters in the Book of Esther are King Ahasuerus of Persia; his beautiful first wife Vashti; Haman, an evil official of the king; Mordechai, a kindly Jew; and Queen Esther, the second wife of Ahasuerus, who was Mordechai’s relative and also a Jew.

Another piece of background: There are two ways to approach biblical texts.  One is exegesis.  This involves a careful, objective analysis.  The other is eisegesis, a subjective, non-analytical approach.  It lets us read our own message into the text.  And that’s exactly what I decided to do.  Here's what I learned:

1.  Diversity matters.  Throughout the Nonprofit Technology Conference, many spoke of the importance of diversity in tech teams – the need to include women, minorities, and others who are so often excluded.  Purim celebrates diversity as well.  The cast of characters includes two queens who are quite different from one another, and two courtiers at opposite ends of a good-to-evil continuum.

2. Avoid the shiny object syndrome.  The king’s shiny object was Vashti.  But when he wanted her to prance around naked in front of his friends, she refused.  If he wanted a queen who doubled as a display piece, Vashti wasn’t that woman.  He was wooed by her looks, and never bothered to see if she had the substance needed to accomplish his goals.  Of course, I’m speaking from the king’s perspective of viewing Vashti as a beautiful, objectified woman, rather than from my feminist perspective.  But the parallel holds: with technology, it’s critical that we look past the sexiness of the package to make sure it does what we want.

3. Collect data and ask questions.  Several conference sessions addressed the importance of data.  Haman could have used that lesson.  When King Ahasuerus asked how he would honor a great man, Haman said he would dress that person in royal robes and lead him around on the king’s horse.  Haman assumed the king was talking about him, but it turns out the king was asking how to honor Mordechai.  If Haman had done things thoughtfully, he would have first gathered data and then answered based on that.  We need to make sure our tech decisions are data-driven as well.

4. Just because you build it doesn’t mean they’ll come.  Haman built gallows for Mordechai.  But, it turned out that’s not what the community (and in this case, the king) wanted.  In fact, Haman ended up being the guy who was hanged.  So don’t assume that, just because you build something, people will want it.  Maybe you’ll be the only guy using that tech in the end!

5. Go big or go home.  Be loud and bold and crazy.  Like Esther, be yourself. And be willing to make noise.  Wear a mask occasionally.  Experiment with tech.  Try new things on for size.

6. Don’t drink and tweet.  Be responsible.  Though it’s a mitzvah (commandment) to get so drunk on Purim that you don’t know the difference between Drupal and WordPress – or Salesforce and Oracle – drink responsibly.

7. Segment your audience.  If we were writing and disseminating the Book of Esther today, we would share it differently with each audience.  For example, kids would get a text about hamantaschen (cookies), queens, and noisemakers.  Adults would get an email about nudity, drinking, and violence.

8. Think before you hit send.  King Ahasuerus had already decreed that all the Jews should be killed – before Esther told him she was Jewish.  When he wanted to reverse the decree, it was too late. So the story had to end with the king allowing the Jews to defend themselves, and therefore tragically slaying tens of thousands.  He would have been better off not issuing the decree in the first place.

9. Borrow from the past, but decide what to discard.  The Bible is a series of myths and legends.  Its authors were brilliant and creative.  I still look to some of my ancestors’ writings for meaning – but not to all of their stories.  Some are simply not meaningful to us today, so we also create our own authentic stories.  It’s the same with technology.  We have to decide what to hold on to and what no longer serves.

10. Be disruptive.  The Purim story is about disruption.  Mordechai changed history by refusing to bow to Haman.  Vashti disobeyed the king.  Esther disrupted the norms too.  In an effort to save the Jews, she appeared before the king without having first been summoned – a clear violation of royal protocol.  The authors of the Book of Esther knew that it is through disruption that society moves forward, just as disruptive technology helps us create new markets and value streams today. 
As someone who values the ongoing evolution of the Jewish experience, I celebrate disruptive Judaism and disruptive technology.  Through disruption, innovation happens. Meaningful experiences emerge.

Laura Baum is rabbi and co-founder of OurJewishCommunity.org, an online synagogue that reaches hundreds of thousands of people around the world.  Follow her on Twitter @Rabbi .

Games for Change: Shooting for the Moon

As part of the 11th Annual Games for Change Festival taking place April 22-24, Schusterman is teaming up with Games for Change to sponsor a game design contest! Games for Change is a nonprofit organization that catalyzes social impact through inventive digital games. They are known for bringing together and propelling the brightest minds passionate about incorporating gaming into daily life in order to advance society.

Schusterman is excited to partner with Games for Change in helping to advance the understanding of games and game thinking within its network of young Jewish change makers! We believe that this initiative will tap into a network of young Jewish adults eager to apply technology for social good in Israel, the Jewish world and beyond.

As part of our partnership with Games for Change, Schusterman invited eight representatives from organizations in our network to come together for a two-day workshop at Soho House in New York City. The workshop helped to advance understanding of the potential of digital games to engage new audiences and to move each organization’s mission forward.

As a result of this workshop, SpaceIL was selected to see their plan through, and we are now calling on game builders far and wide to apply their skills to a worthy mission!

SpaceIL, an Israel-based nonprofit organization and one of the leading teams competing for the Google Lunar X Prize, is aiming to land a spacecraft on the moon by 2015. Through this endeavor, SpaceIL aspires to create a new “Apollo effect,” inspiring the next generation to think differently about science, engineering, technology and math.

The game contest invites designers and developers to envision an interactive experience that encourages players to learn about space exploration and, at the same time, captures comprehensive real-world data that will inform the mission of SpaceIL.

Ideally, the game will allow the SpaceIL team to learn about potential spacecraft designs and possible orbits from online players who are able to land virtual spaceships on the final frontier.

The Games for Change Festival will take place as part of the Tribeca Film Festival in New York City. Three finalists will present their ideas on stage in front of attendees, potential funders and a juried panel, and the winning team with the most innovative proposal will receive a grand prize of $25,000 and have the opportunity to collaborate further with SpaceIL on their mission to the moon!

We are officially on the hunt for creative entries and are excited to see young innovators in our network put their skills to the test! Click here to submit your proposal.

Want to go to the Games for Change Festival but not interested in building a game? No problem! You can purchase tickets here and receive 10% off festival registration using the Schusterman code: schusterman-g4c14! Festival-goers will get to experience presentations from icons of the gaming world. Please visit the Festival website for more about this exciting event!