Playing Like Lion Cubs

I’m recently back from 2 Jewish education conferences — #JEA59 (Conservative Jewish educators) and #NATEseattle (Reform Jewish educators). Both conferences shared a theme about technology, and I fully enjoyed the opportunity to both teach and learn. In Seattle, Charlie Schwartz and Russel Neiss of Media Midrash did a session on mobile technologies, which I loved. They demanded that we all bring our phones and ipads fully charged and ready to go. They reminded us of the educational power of the tools students bring with them into the classroom, and guided us to the productive and creative ways to use them. But it wasn’t PollEverywhere or SCVNGR that really got me excited. It was that we were all playing. That’s right. PLAYING.Lion Cubs at Play

 

Mid-text message, while the educator’s snarky responses to Charlie and Russel’s questions were popping up on the gigantic screens, and giggles were erupting throughout the ballroom, I had this vision in my mind:

We’re all lion cubs.

Children, of all species, play. They play not just because they’ve got nothing else better to do, but because they need to play to learn and practice the skills they will need to employ as adults. We play to learn balance, boundaries, social skills. As adults, we often forget how to play in this way. We’ve grown out of it. It’s natural. But in an environment where we continually need to be learning new boundaries, new skills, new tools, this kind of play is actually really important.

While we often focus on "professional development" and "training" (both of which are important and have their place), I was struck by these conferences’ ability to help us play. In my pre-conference Boot Camp at NATE, participants launched Twitter accounts, and tried their hand at blogging for the first time. Low risk, just play. At JEA, a "technology theater" gave participants permission to sample tools and dabble in a simple, exploratory way.

In our work at Darim, we often observe that the "accidental techies" are educators. "Accidental techies" are the people who are intrigued with a tool, play around, and start to accept responsibility for the organization’s social media activities. I don’t think this is a coincidence. Perhaps educators feel more permission to play. Perhaps people who like to play as adults become educators.

Regardless, I encourage you to embrace your furry playful lion-cub self. Go ahead, play a little! And thanks to Russel and Charlie for presenting your rich and educational session is such a fun and playful way. Kol HaKavod. You taught us more than perhaps you had planned to.

Darim Awarded Covenant Grant for Work with Innovative Jewish Educators

Darim Online is thrilled to announce that The Covenant Foundation has awarded us a grant to work with two cohorts of innovative educational organizations in 2011-12 and 2012-13. The program will be a national Social Media Boot Camp for Jewish Educators, combining the best attributes of our Learning Network for Educators, and Social Media Boot Camps.

Participating organizations will bring teams of 3-5 staff and/or lay leaders to a series of online workshops and trainings to learn about the influence of technology and social media on their field, and practical applications of these powerful tools in their work for marketing, communication, professional learning, and program delivery. Participating teams will also receive private and small group coaching and consulting to help them design and implement a technology related project in their work.

Darim is seeking to build a cohort of innovative and risk taking organizations for this program. We define these terms broadly. Applicants need not demonstrate any particular level of technical proficiency or experience, but do need to have a track record of innovation and/or risk taking in some area of their work – from program design or teaching methods to communications or staffing.

Interested? Complete this brief form and we’ll make sure to notify you when the application and more information is available in the coming weeks.

Top 10 Reasons to Go to the 2011 Nonprofit Technology Conference!

On March 17-19, NTEN will host its annual Nonprofit Technology Conference in Washington, DC. The Schusterman Family Foundation and Darim Online will be there, and we think you should join us. NTC_vert_rgbWhy? Thought you’d never ask … 10) You’ll get to learn from experts in the nonprofit sector in person and learn from their practical experience. 9) Speaking of, where else will you get to attend sessions facilitated by rockstars like Beth Kanter and Allison Fine, authors of “The Networked Nonprofit,” Wendy Harman, of the American Red Cross and Stacy Monk, founder of Epic Change and Tweetsgiving campaigns? (See our list of the top 10 must-attend sessions.) 8 ) A wide range of nonprofit professionals—executives directors, marketing and communications professionals, development and program staff—and organizations will be there. 7) It’s a great way to step outside the silo of our community while creating partnerships and mentorships within it. 6) It’s fun! NTC is not your average stuffy professional conference. You get to enjoy ice cream bars at the mid-afternoon break and cocktails with friends at the After-Party. Yes, you read that right—ice cream and cocktails! 5) We’re offering a discount to the members of our network (see below for how to take advantage). 4) The adventurous-and-always-fun-to-learn-from Esther Kustanowitz will be there. 3) Can we get you a warm chocolate chip cookie with that ice cream bar? 2) Guaranteed free wifi throughout the conference. You’re encouraged to fool around on your iPad/blackberry/laptop during sessions—but only if you’re tweeting or live blogging. Finally, the #1 reason why we think you should join us at NTEN this year is … 1) We’re hosting two really awesome gatherings just for you! The first will take place on the morning of Thursday, March 17, before the NTC officially gets underway. We will gather from 9 am – noon, using these three hours to:

  • Get an update on the state of the Jewish digital union, including a debrief of the results of the Jewish New Media Innovation Fund;
  • Discuss the new rules of the digital game and how they apply to your work;
  • Hear a few case studies of leading practices in the Jewish and nonprofit sectors; and
  • Work through an obstacle-busting exercise based on the issues your organization is facing.

The second gathering will be Friday evening for a light and easy Shabbat dinner. Come to eat, schmooze and continue the conversations sparked by Thursday’s gathering. Nothing fancy—just food, new friends and some time to TGIF. You do not have to register for the entire NTC conference to attend these events (though we do encourage it). Sold? Ready for next steps? Great! A) Sign up for NTEN. To take advantage of our special rate, you will need to follow these steps:

  • If you’re new to NTEN, you’ll have to set up a free and easy account. (Or login to your NTEN account.)
  • Go to 2011 Nonprofit Technology Conference
  • Select “Darim Online” in the “How did you hear?” field when registering to receive the NTEN member rate.

B) Fill out this form to let us know you are coming and if we can expect you for Thursday’s gathering, Shabbat Dinner and/or the entire conference. Again, you don’t have to register for the NTEN conference to join us at one or both of these events. C) Take care of the details like transportation and hospitality. D) Let us know if you have any questions. Until next time! Your friends at CLSFF and Darim Online

Networked Nonprofit Book Club

I pre-ordered The Networked Nonprofit and cracked it open the day I received it last summer. Authors Beth Kanter and Allison Fine are gurus of nonprofit social media and the implications for organizations, and I was eager to continue to learn from them. What I didn’t realize is that the book would provide both conceptual and tactical frameworks for advancing any organization’s work, regardless of where you are starting from. While I’ve recommended the book to many, here at Darim we were eager to really engage with others about what this means for Jewish organizations, their leaders, and the community as a whole. On Monday, we’re launching Darim’s Networked Nonprofit Book Club. Based in the new Facebook Groups, we’ll be posing discussion questions from one or two chapters each week. We hope to learn what you’re thinking, doing, learning, and struggling with. And we hope to learn from each other, help each other solve problems, and also get a sense of where Darim’s efforts could make an important difference for you and others. We’re also learning, as this is our first book club adventure and our first large scale experiment with the updated version of Facebook Groups. So far, 137 people have joined — which has far exceeded our expectations! Even authors Beth Kanter and Allison Fine are on board. We hope the opportunity will help participants learn the “ins and outs” of this new tool along with us, and consider how it can be useful in their communities too. We welcome your input, suggestions and reflections on it — leave a comment here, in the group, or email us at [email protected] to share your thoughts. Want to join us? No cost – just swing on by: http://on.fb.me/netnonbookclub We have posted some initial info and guidelines for the Book Club. In the interest of sharing and encouraging others to experiment with Groups, book clubs, and online community facilitation, we’re posting the information here (see below) and will be sharing updates in future blog posts. Everything on this blog will be tagged "bookclub" and "#netnon". Tweeting? Use #darim and #netnon (which is the hashtag for the book in general). Hope to see you there! It kicks off Monday, though you’re welcome to swing by and join the conversation anytime. How We’ll Work Together We will focus on one or two chapters each week beginning January 10. Each week, Darim staff will kick off the conversation with one or two questions per week that relates to themes in that chapter and implications for Jewish organizations. Together, we will reflect on what that means for our work as Jewish professionals and lay leaders. Respond to our discussion questions by commenting on that post. You can also pose questions to the group, or share links or other information by posting your own status updates to the group. We encourage you to participate in ways that are most meaningful to you. Feel free to jump into – and even initiate – conversations, and to post relevant links and resources to share with the group. If you prefer to dip in and out of the discussions, that’s cool too! There are no preconceived expectations — we want you to learn, experiment, share and connect with others. Tips for Using Facebook Groups Notification settings: BY DEFAULT, You will receive any status that is posted to the group. If you comment on it, you will also receive notifications of any additional comments on that posting. If you’d prefer NOT to receive these notifications, you can click “unsubscribe” next to that specific posting. If you’d like to receive notification about a posting that you haven’t commented on, you can click “subscribe” next to it. To change your default settings, please visit “edit settings” in the top right corner of the group. Adding members: You probably noticed that you can add your Facebook friends to the group if they are on Facebook. Please feel free to add anyone who would like to join – we only ask that you check with them first to see if they are interested. You will find the “Add Friends to Group” link under the Members photos on the right hand column. You can also email them the link to our Group so they can opt in if they’d like. http://on.fb.me/netnonbookclub Group Chat: You can chat with group members who are online in real time by clicking on the “Chat with Group” link under the Members photos on the right hand column or by clicking the tab at bottom of the page. This is a fun way to make a personal connection with others in the group. When the chat box opens, you’ll see photos of group members — those with a green box are currently online. You can elect to have group chat messages sent to you going to “edit settings” and selecting that option. Living Room Policy: While we have very few rules, we do want to make the Book Club experience as fun, useful and efficient as possible for everyone. Thus, we ask you to abide by the Living Room Policy, which is basically this: If I were to invite you into my living room, I would expect you to be courteous and sociable. You are welcome to disagree or challenge me or anyone else, but you must do so respectfully. Also, vibrant discussions require good listening and asking questions or others, not only talking about yourself. Finally, please refrain from using this as a platform for marketing unrelated products or programs. And if you have any questions, please feel free to ask us at [email protected]. It may take a little time for you to determine your personal preferences and customize them to fit your needs. Don’t be afraid to take them out for a test ride, tweak as needed, and/or ask us if you need help. Interested in more technical details? You can learn more about Facebook Groups here: http://bit.ly/fvSAor Resources for the Book Club If you have not already done so, please be sure to order your copy of The Networked NonProfit by Beth Kanter and Allison Fine. Here is a link to Amazon: http://bit.ly/aOa6nX And please feel free to view the recording of the recent Darim webinar with Allison Fine and Lisa Colton in which they discussed networked nonprofits and Jewish organizations: http://bit.ly/c8Iudm Are you tweeting? #netnon is the hashtag for the book, and #darim is for our community. Want to learn even more?! Join us at NTC in DC! Join us at NTEN’s annual Nonprofit Technology Conference (NTC). And by “us” we mean a whole bunch of Jewish leaders like you – in addition to the fabulous NTC program (where top notch thinkers like authors Beth Kanter and Allison Fine regularly speak), the Schusterman Family Foundation and Darim Online are hosting a series of events for our members. Click here to learn more about it: http://bit.ly/igDAzB – we hope to see you there!

Your Invitation to Join the Jews at 11NTC!

Technology, marketing, communications, leadershipall vital ingredients to advancing your mission, all key topics to be discussed at the 2011 Nonprofit Technology Conference (NTC).

CLSFF and Darim Online have worked with the event organizer, NTEN: The Nonprofit Technology Network, to offer the members of our network a discount to attend this important gatheringthanks, NTEN!and we are extending an invitation to you to join us there for an intimate discussion about the role technology and new media has to play in advancing our Jewish organizations.

Need another reason why YOU should attend? Well give you three:

  • Its a rare opportunity to connect with, learn from and share knowledge with peers and experts in the nonprofit sector. A wide range of nonprofit professionalsexecutive directors, development professionals, marketing and communication folks, IT staff, program staff and othersfrom both very small and very large organizations will be present to connect with and collaborate on creating change.
  • A playground for the tech-friendly and curious Jewish professionals, the NTC will help you step outside of the silo of our community to learn from the rockstars of the nonprofit technology field, gain insights and skills you wouldnt find elsewhere, and enjoy ice cream bars at the mid-afternoon break and a cocktail with friends at the After-Party.
  • Schusterman Family Foundation and Darim Online will be hosting unique gatherings at the NTC just for the members of our networks: on the morning of Thursday, March 17, we will be facilitating an intimate learning-and-networking event, and on the evening of Friday, March 18, we will be hosting Shabbat dinner.

More details to follow on both events. Please click here to let us know if you are interested in attending and here for your chance to win a free pass to NTC!

In the meantime, to take advantage of our special rate, you will need to follow these steps:

  • If you’re new to NTEN, you’ll have to set up a free and easy account. (Or login to your NTEN account.)
  • Go to 2011 Nonprofit Technology Conference
  • Select Darim Online in the “How did you hear?” field when registering to receive the NTEN member rate.

Please note: the member rate will increase along with the regular rate as we get closer to the event so register as soon as possible! If you do it by Dec. 7, you will get the lowest rate of $359! Have money left in your 2010 professional development budget? This may be just the way to spend it wisely!

To learn more, visit www.nten.org/ntc, and please do not hesitate to reach out with any questions. We hope to see you in Washington, D.C., in March for an invigorating gathering and schmooze sessions!

Need A Hanukkah Gift For Your Boss?

YScreen shot 2010-11-19 at 3.34.26 PMou’re looking for the gift that keeps on giving, right? I’ve got just the thing for you. Pick up a copy of Beth Kanter and Allison Fine’s book The Networked Nonprofit. A fun read with great stories and case studies, this book will help any nonprofit leader better understand the impact and opportunities of working in a networked world. THEN SIGN UP FOR OUR ONLINE BOOK GROUP! That’s right. Starting in January, we’ll be hosting a free online book group to discuss the concepts and their application to our work in the Jewish community. Bonus: experience the joys of the new Facebook Groups feature while you’re at it. You can join the book group now, and we’ll kick off discussion in January. That gives you just enough time to get copies for your co-workers, plus one for yourself, and read it in mid-December while everyone else is still scrambling for that other holiday, or by a cozy fire, or on the beach in Hawaii or where ever you might take a winter vacation… Have you read the book yet? What are you interested in discussing? What ideas grabbed your attention?

Job Opening: Jewish Education Social Media

Social media is increasingly transforming the field of education, and Jewish education. Three innovators in the field are collaborating to accelerate adoption of social media tools and increase excellence in their use in the New York area to change the landscape of Jewish education and family engagement. BJENY-SAJES (a beneficiary agency of UJA-Federation), the Experiment in Congregational Education, and Darim Online (Equal Opportunity Employers) seek to pioneer new approaches to education through more robustly engaging parents and networking educators, clergy, and lay leaders involved in educational innovation. The new social media tools offer the opportunity for us to take a leap forward in this vital work. We are now hiring for a new position, based at BJENY-SAJES in New York City. The Social Media Project Manager will lead and coordinate the design and implementation of two projects specifically focused on enabling early childhood centers and congregational education programs to share innovative educational approaches with member families and build learning communities among educators, clergy, and engaged lay leaders from across institutions engaged in these new educational practices. Find more details about the job here.

All I Really Need to Know I Learned Through My Wikispace

Guest blog post by Miriam Stein

This time last year, the most I knew about anything wiki related was Wikipedia, a site that I went to if I needed a quick, and hopefully accurate, background on something. In a few short months, and with the help of my talented and incredibly patient Darim coach, my approach to wikis and web tools has changed dramatically.

I was working at the Partnership for Jewish Life & Learning, whose mission is Transforming Community through Education. One of the Partnerships most innovative projects is called CE21: Congregational Education for the 21st Century. This is an initiative in which 6-7 congregations participate at a time and engage in a complete overhaul of their approach to congregational education, something that many people would agree is a broken system.

Any innovative project for the 21st century needs to include the power of technology tools. Our goal was to showcase the most cutting edge technologies both as a tool for the congregations, but also as a model for them to use in their own congregations. Although I was tasked with injecting this project with web 2.0 tools, I considered myself moderately capable in the use of social media, hardly the expert that I wanted to present myself as!

I was lucky enough to find out about the Darim Online program which provides excellent technology coaching for Jewish educational organizations. As described below, through my work with my Darim coach, Caren Levine, we created something that I am really proud of, and most importantly, is helping congregations transform their communities.

My goal was to create a forum for communication between seven congregations involved in CE21. They are all local to the area, but getting together at the same time for meetings or calls is a challenge. Through exploring what would be the best option for them to communicate, Caren and I came up with the idea of creating a wiki using Wikispaces. My most important criterion was usability for the target audience, who I knew might not be tech-savvy. Wikipedia is already very familiar to people, and that served to make people comfortable with the idea of a wiki from the start.

Once I knew that I wanted a wiki, I had no idea how to create it or how to make it effective. The following six months opened my eyes to how to create an incredible web resource. The best part is that I have learned a lot through the process. My lessons are listed below, with some explanation, and hopefully some instruction about how becoming comfortable with wikis and web technology is really about so much more.

  1. Be patient with yourself: learning how to speak a new language is never easy. My first few sessions with the Darim coach were all about learning the language of the wiki (like what “wiki” even means!). I wanted to know a lot immediately, but it took time to get used to the format, the language, and the tools that made information appear the way I wanted it to. I learned that there are web tools to help us become more comfortable with other web tools like the Common Craft video on how to use wikispaces! Taking a few minutes to invest in learning the right way to do things from the beginning pays off tremendously later on. That investment turned into the use of some really cool tools that we integrated into the Wikispace. Our goal was to make it as user-friendly as possible for our members, some of whom were not very tech savvy. We installed a navigation bar which serves as a Table of Contents for the site and was constantly visible on every page. We tagged pages with key words, and then created a tag-word cloud below the navigation bar to make it easier (and more visually pleasing!) for members to find pages relevant to certain themes. The more frequently a word or theme is tagged, the larger the word appears. I also knew that our site is very text-heavy, and I was looking for a way to make that more appealing to the user. With the help of Caren, I learned how to code the text so that within each page, we included a table of contents to help the user navigate the page. These small tools all of which I learned through practice, practice, practice took the site from a warehouse of information to a resource that was very user-friendly.
  2. Practice makes perfect, or at least makes it passable. As with anything, the more you practice, the better you become at it. The key for me to remember in creating the wiki was that while my end users were at a level that required a certain amount of knowledge to use it effectively, I did not need to know everything about Wikispaces. Sometimes the perfectionist in us gets the better of us, but the truth is what was really necessary was for me to meet my clients needs and make this tool helpful to them. What they needed was a forum for communication and a resource for information. A wiki was the perfect medium for that because it allowed them to exchange information and communicate without having to coordinate a specific time to talk with each other. The user-friendliness of Wikispaces made the experience really enjoyable. It also served as a model for how members could use a Wikispace with their own congregations as one did.
  3. You have friends who can help you whether at Darim Online or at the Wiki help desk. Questions would come up along the way as I continued to build up the wiki with more content and more features. Could it do this? Could we see that? The good news is that a lot of these questions were generated by the wiki members which is exactly what we wanted! Rather than try to figure everything out on my own (which I probably would not have been able to do anyway), my Darim coach was always ready with either a really nifty solution, or the right person with whom to be in touch for assistance. I dont think anything came up that we couldnt answer with a little bit of patience and creativity!
  4. Communication is what makes us human. Our ability to exchange ideas and collaborate has the potential to lead to greatness. Wikis make that even easier by providing forums for users to post their ideas and create content, building a site that is the woven fabric of the community’s ideas. The primary difference between a traditional webpage and a wiki is that content can be more easily generated collaboratively by members without an intermediary such as an administrator or webmaster. The CE21 Wikispace and the ideas and research there is the product of the communication of the seven CE21 congregations.
  5. Congratulate yourself on your successes. In creating a wiki, not only did I learn something new a skill that I can bring with me wherever I go but I know that I am helping my local congregations make their communities better. This means individual members will have an enriched Jewish experience, which is really what this is all about.

Miriam Stein is the Director for Jewish Life at the Charles E Smith Jewish Day School in Rockville, MD. She worked on the Wikispace for the CE21 project for the Partnership for Jewish Life & Learning. Miriam lives in Washington, DC and when she is not working on cool web 2.0 projects and teaching, she is the proud wife of Andrew and mother of Aviv.

Apply Now: Get Your Leadership On With NTEN’s Technology Leadership Academy

nten leadership academy logo Yes, folks, it may be summer but it’s time to start thinking about going back to school! NTEN is offering a special 9 week webinar-based Technology Leadership Academy. The Academy will accept 50 nonprofits with budgets under $2 million, to be represented by 2 participants from each organization, including the executive director and a tech-responsible individual.

Attendees of the Academy will be able to:

  • Articulate the value of technology in their organization for themselves, funders, and other key stakeholders.
  • View technology as integral to every department in their organizations.
  • Recognize options for funding IT projects in their organizations.
  • Staff technology effectively.
  • Manage the organizational change that technology can produce.

Topics include:

  • Future of IT in Nonprofits / Presented by Edward Granger-Happ
  • IT Planning and Implementation / Presented by Steve Heye & John Merritt
  • Introduction to IT and Systems / Presented by Andy Wolber
  • Information Management Systems / Presented by Laura Quinn
  • Effective Internet Presence / Presented by Katya Andresen
  • Evaluation: Technology ROI / Presented by Beth Kanter
  • The Human Side of Technology / Presented by James Weinberg
  • Weekly Ask the Experts sessions including Charlene Li, Founder of Altimeter Group and Auther of Open Leadership

The Academy is being offered through the generous support of Microsoft and will run from September 29 – November 22.

Learn more about the Academy and guidelines for application here and if you qualify and are interested apply here!

Don’t miss out – the deadline for applications is Friday, July 30th. Applicants will be notified of their status by August 6, 2010.

The “New Normal” is Change. Deal With It.

At the Jewish Communal Service Association’s annual program today, change was the name of the game. Jerry Silverman, CEO of Jewish Federations of North America in particular spoke about two kinds of change that we need to embrace: First, accepting that constant change is the “new normal” (the theme of the JCSA conference), and second, the need to confidently lead through change, whether that be changing economic times, new technologies, and evolving cultures.

On the first, we need to learn how to be more nimble — learning new skills, evolving our decision making processes to be able to move more swiftly, and being able to adjust structures to keep the machine humming when the outside world shifts.

But all of this is only possible when we are successful with the second. Leading through change is a great challenge, that involves not only good business strategy, but excellent communication, team building, listening, and attention to the psychology of change, not only the logistics of change. If the Jewish community needs one thing, it’s people who are superb leaders in times of change.

Several years ago, when Darim was shifting from our original work of building web sites to a focus on training, coaching and consulting, I read a powerful book, Managing Transitions, by William Bridges. The take home message: Change is situational (like a light switch), but transition is psychological (a process). We need leaders who know what change needs to be made to thrive in the “new normal”, but those same leaders also need to facilitate a transition, which requires a whole different set of skills.

If you haven’t noticed, the Jewish community isn’t the only one recognizing this need. (It’s comforting to know we’re not behind the curve on this one!) A flurry of new books are hitting the shelves focused on change strategy and management in today’s world:

  • Switch, by Chip and Dan Heath (from Amazon.com): In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
  • The Power of Pull, by John Hagel III, John Seely Brown, Lang Davison (from Amazon.com): In a radical break with the past, information now flows like water, and we must learn how to tap into its stream. But many of us remain stuck in old practicespractices that could undermine us as we search for success and meaning. Drawing on pioneering research, The Power of Pull shows how to apply its principles to unlock the hidden potential of individuals and organizations, and how to use it as a force for social change and the development of creative talent.

Coming out soon:

  • Open Leadership, by Charlene Li (co-author of Groundswell) (from Amazon.com): “Be Open, Be Transparent, Be Authentic” are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern leader understand how to lead in the new open world-where blogging, twittering, facebooking, and digging are becoming the norm. the author lays out the steps that leaders must take to transform their organizations and themselves into being “open” -and exactly what that will mean.
  • Empowered, by Josh Bernoff (co-author of Groundswell) (from Amazon.com): Fueled by data from Forrester Research, Empowered is packed with the business tools and information necessary to move your organization several steps ahead … and lead … your people (who are) armed with cheap, accessible technology, and are connecting with customers and building innovative new solutions.

What are your strategies for managing change? Where have you been successful? What’s hard? Do you have advice or other resources to add to the conversation? Onward!