The Networked Nonprofit Book Club: Anytime, Anywhere Learning

(cross-posted on Beth’s Blog)

When The Networked Nonprofit first was published I grabbed a copy for myself, my staff, and my major funders, and further recommended it to the leaders of the Jewish organizations with whom I work. As I read the book, I instantly knew that this was meaty stuff that we’d all need to chew on. Facebook had recently revamped its Groups, and it seemed like the perfect place to take the conversation for a spin.

Thus began “Darim’s Networked Nonprofit Book Club”.

My staff and I invited many people in our networks and our professional communities who we felt were “ripe” for the conversation. Those people added folks from their own networks, and the group quickly swelled to more than 50. We began the Book Club by carefully crafting a couple questions per chapter, and focusing on about one chapter per week. We quoted the book, took inspiration from the questions listed at the end of each chapter, and attempted to lead a traditional book club on Facebook.

It was working pretty well as planned. Then members started posting their own questions, and some people just found the book and joined when we were already discussing chapter 5. Actually none of this mattered. In fact, it was great. What began as ‘hub and spokes’ naturally evolved into a network discussion: the Book Club became a rich self-serve space where like-minded people came to learn with and from each other, explore ideas, share knowledge and experience, and challenge one another. We dropped the formal book club structure (Week 2: Question 3 ….”) and started to steward the conversation around Network Nonprofit themes.

We found the Book Club really thrived around 3 areas:

  1. We developed vocabulary and conceptual understandings together: Core and periphery, social media as a ‘contact sport’, and awareness of what “losing control” really means in a social media landscape, for example. By developing a shared language our Book Club bonded in a way – we could talk with each other about these ideas and visions even if our bosses and colleagues didn’t always get it. Having this peer group was validating and supportive.
  2. We rose to the challenge when members of the Book Club posted things they were wrestling with. One person’s “fear of failure” post elicited a robust conversation and sharing of case studies to help us reframe “failure” in this time of experimentation and change. Participants’ willingness to put these kinds of issues on the table furthered everyone’s learning much more than if I had formulated the questions. These posts really helped us focus not only our actions, but also how we are leading culture shift within our organizations.
  3. We embraced the fluid, emergent and evolving nature of the conversation. While we are still actively discussing the themes in The Networked Nonprofit, we are also using our Book Club to explore related works and ideas. I recently wrote a book review on our blog and a member of the Book Club commented, “we should do a Book Club for this one too!” So we introduced the book and have begun a lively (and fairly focused) discussion. Many new people joined the Facebook Group as they learned about the opportunity, and thus the size, scope, topics and energy have evolved over time, and I suspect will continue to do so.

The Facebook Group functionality has been fantastic for the Book Club. Its flat structure has enabled me to steward while not quite leading the group through our discussions. I sometimes stir the pot, drop in links to relevant articles, and ask follow up questions to deepen the discussion where I think there’s room to grow. The ability to tag anyone in the group (whether you’re Facebook friends or not) has supported a very warm and social culture, and has surely deepened the conversation by weaving participants back into threads over time. Unfortunately Facebook doesn’t (yet?) allow groups to have super succinct usernames, but you can set the group email address that does create a customized URJ (https://www.facebook.com/groups/netnonbookclub), and I also created a customized link through Bit.ly which provides an even shorter and still intuitive link as well: http://on.fb.me/netnonbookclub

I am constantly inviting people to the Book Club to continue their learning after a webinar or live workshop, to ask questions of the group to support their own professional development and practice, and to find their peers in this work.

We’ve all found that this “anytime, anywhere” professional development is incredibly valuable, accessible and fun for the 200 members of the Book Club. It’s amazing simple (and cheap) for us to run, and a great way to build a professional network.  How do you take advantage of “anytime, anywhere” professional development?

Temple Sinai Las Vegas: Making the Most of the Facebook Page Cover Image

A guest post from Ronen Rahaman of Temple Sinai, Las Vegas

It happened quite by accident.  One day, as I was adjusting my eyes to the new timeline layout, thinking of how Facebook had changed almost everything, I suddenly realized that I have a large amount of real estate at the top of my page that I need to fill.  We had no cover photo and the page looks so sad without one that I knew something needed to go there.  So what did I do?  Put a picture (actually a rendering) of our campus up and called it a day.

Initially it seem as if the problem was solved, however as I continued to return to the page to check “Likes”, I quickly became bored and sad to see the same cover photo day in and day out.  The thought of seeing the same photo at the top of our page for the rest of Facebook’s existence (which I assume is eternity) seemed unbearable to me and if I felt that way, what were others thinking?

That is when divine inspiration stepped in and it occurred to me that I don’t need to keep the same cover photo and that if I looked at it as a blank canvas where I could change the photo to coincide with something that was current and Jewy, I would be giving users a reason to come back to see, what may be considered, and new page.

This all occurred just prior to Passover so I put up a picture of some Matzah, four cups of wine, and a Haggadah.  It was a simple and clean photo, but very timely none the less.  Feeling very self-satisfied with my effort I enjoyed Passover and looked forward to checking the page daily.

So now Passover has passed over.  I check our page and in an instant the thought flashes. Ok, now what?  I had better come up with something quick.  Knowing that Yom HaShoah was coming and that Temple Sinai was hosting the memorial that year, I changed the photo to one that I find tells a powerful story. That’s when the second moment of divine inspiration occurred:  this blank canvas can tell a story.

Since then I’ve viewed that space and precious real estate on the page.  It’s where I can make a statement, inspire thought, inform, or tell a story.  How powerful is that?  Since then, it’s been my personal challenge to find photos that keep people engaged and the page relevant.

Our guidelines for the photo are simple.  They have to be the right size for Facebook, Jewish related, and be about something that is bigger than just Temple Sinai of Las Vegas.  Holidays, major events in Jewish history, and other Jewish milestones are usually what we look for.

Future efforts will include a submission contest to further engage the congregation to submit photos that they would like to share.

If you are interested in seeing some of our past photos, check our our Facebook Page or our Pintrest board.

Temple Sinai in Las Vegas, Nevada received a coaching and consulting grant through the URJ Social Media Boot Camp.  

Why You Need to Embrace Relationship Based Engagement

Guest post from Rabbi Aaron Spiegel. This post is part of a series on networks and network weaving.

Synagogue 3000 just released a report entitled “Reform and Conservative Congregations: Different Strengths, Different Challenges.” The report could just as easily been entitled something like “Synagogues are Fading Into Obscurity,” but that would be a little too provocative. The data is clear; the institution best positioned to provide the full richness of Jewish life is becoming irrelevant for most American Jews. More disturbing is that our research shows some 70% of young Jewish adults, those between the ages of 23 and 39, have no connection to the established Jewish community (synagogues, Federation, JCC’s, etc.). While many in the Jewish world talk about Jewish continuity and protecting the future of American Judaism, most of the proposed solutions have had little effect. The good news is we’ve also learned that this majority of young Jews are very interested in Judaism, just not the way we’re offering it.

While most in the congregational world talk about outreach, Synagogue 3000 learned that this moniker has a negative connotation. Outreach says, albeit subtly, “I’m reaching out to you so you can come to me and have what I want to offer you.” The community, particularly those young, single Jews who are our potential future are saying, “no thanks.” Instead of outreach Synagogue 3000 changed the conversation to engagement. Learning from the church world and community organizing, Synagogue 3000 created Next Dor (dor is Hebrew for generation) – an engagement program. Participating synagogues agree to dedicate a staffer, most often a rabbi, whose primary job is to meet young Jews where they are – physically, spiritually, and emotionally. These engagement workers are charged with finding young Jews, be they in bars, coffee houses, local gyms, etc., and finding ways of engaging them in conversation to create relationships. Relationships create trust, which creates other relationships, which creates opportunity for real engaging conversations about life and what Judaism has to offer. One of the key points is that this engagement and these relationships are l’shma, for their own sake. Synagogue membership is not the goal – connecting Jews to Judaism is.

While the goal is engaging young Jews in Judaism, several of the Next Dor partner synagogues are discovering tangible benefits. Next Dor D.C., a project of Temple Micah was one of the first adopters. Rabbi Danny Zemel, a proponent of this engagement model before Next Dor existed, knew that Temple Micah needed to engage this unaffiliated and disaffected population. As a Next Dor pilot synagogue, Temple Micah hired Rabbi Esther Lederman as their engagement worker. A big part of Esther’s job is having one-on-one meetings with young Jews, usually in coffee shops. Now in its fourth year, Next Dor D.C. has gone from one-on-one meetings to regular Shabbat dinners at Esther’s home to annual free High Holy Day services for young adults, led by Esther and Michelle Citrin. The results – young Jewish adults are joining Temple Micah.

Some have dubbed this approach “relational Judaism” which seems something of an oxymoron. Judaism is at its essence (at least in my opinion) all about relationships. Unfortunately, congregations have focused on other things like supporting infrastructure, b’nai mitzvah training, and programming. More than the first two, the focus on programming is the irrelevance linchpin. Rather than engaging Jews in what’s important in their lives, synagogues program based on anecdotal information. When numbers fall the default synagogue response is to seek better programming rather than forming relationships with members, finding out what’s really important in their lives, and being responsive to their needs. Interestingly enough, while Synagogue 3000 envisioned the relational approach targeting young Jewish adults, the Next Dor communities are discovering it works with everyone.

Is your synagogue willing to form relationships with people who might not become members? Is your rabbi really willing to “be known” by synagogue members? What are your biggest obstacles to moving from a program-based community to relationship-based? Relationships, it’s all about the relationships!

Rabbi Aaron Spiegel is the CEO of Synagogue 3000. The report was the result of Synagogue 3000’s participation in FACT (Faith Communities Today), the largest and most comprehensive surveyor of faith communities in the United States.

 This post is part of a series on networks and network weaving that Darim Online is curating to advance the communal conversation about relationship focused Jewish communities.  Thanks to UJA Federation of New York for supporting our research and this blog series.  Click here to see other related posts in the series.

Volunteer Engagement — Core Competencies for Establishing a Culture

Organizational support:
• Resource allocation for volunteers includes budget, tools, staffing, recognition and space
• Volunteer engagement is considered a key component in strategic planning and goal setting
• The board has developed a philosophy statement about volunteer engagement that demonstrates commitment to volunteerism
• The ability to work effectively with volunteers is a criterion for employment for the synagogue and staff are held accountable for their work with volunteers

Needs Assessment:
• Volunteer participation is factored into every facet of congregational life from the top down and the bottom up
• Position descriptions for volunteers aim at fulfillment of the synagogue’s mission
• Volunteer assignments are designed to assist staff with the day to day operations as well as fulfill the synagogues dream list

Interviewing and Placement:
• Prospective volunteers are matched with assignments that are right for them and right for the synagogue
• Volunteers are screened based on the level of risk of the assignment
• New members are encouraged to volunteer as a means to establishing themselves in the synagogue community
• Volunteers have the flexibility to change assignments from time to time
• Career ladders for volunteers that provide increasing responsibilities are available to develop potential board members from the plan from the volunteer pool

Orientation:
• Resources such as space and equipment are allocated to volunteers ass needed
• The synagogue budget reflects the costs involved in effective volunteer engagement including recruitment, training, retention and recognition
• All volunteers are oriented to policies and procedures that are relevant to their assignment
• Each volunteer receives training based on the level of responsibility of his or her assignment

Effective Recruitment:
• Each volunteer position has a recruiting plan
• The synagogue’s member database includes information on the skills and talents members are willing to share
• Recruitment is personalized and existing volunteers are considered the best recruitment resource
• All synagogue collateral materials (brochures, flyers, newsletters, invitations, bulletin boards, and website) include information on volunteering

Supervision and Support:
• Every volunteer receives support based on the level of responsibility required in the volunteer assignment
• Volunteers are held accountable for the work that they do
• Volunteer work is regularly evaluated for efficacy and impact on the synagogue

Retention Strategies:
• Volunteers receive both formal and informal recognition for the work that they do
• Volunteer successes are celebrated and documented
• Volunteers have flexibility in what they do and where they do it
• Volunteers are encouraged to volunteer in different areas of the synagogue
• A volunteer benefit package has been developed

Copyright © 2005 by STAR (Synagogues: Transformation and Renewal) and republished with permission.