Endings and Beginnings in Perpetual Beta World

JewelsBlogThis post is part of Jewels of Elul which celebrates the Jewish tradition to dedicate the 29 days of the month of Elul to growth and discovery in preparation for the coming high holy days. This year the program is benefiting Beit T’shuvah, a residential addiction treatment center in Los Angeles. You can subscribe on Jewels of Elul to receive inspirational reflections from public figures each day of the month. You don’t have to be on the blog tour to write a blog post on “The Art of Beginning… Again”. We invite everyone to post this month (August 11th – September 8th) with Jewels of Elul to grow and learn. This is the age of perpetual beta. New features, tools and applications are being developed at such a rapid pace, that it’s more efficient to adopt a rapid & agile approach to development and implementation than to try to perfect it before going live. You might notice that Gmail and Flickr are still noted as "beta". Today things move quickly, and being agile and nimble is more important than being perfect. The consequence, however, is that without a defined end point or beginning, we might forget to pause and reflect, or to fully embrace a new beginning. When we’re constantly evolving, and continually focused on what’s next, do we lose the opportunity to get the most out of this moment, and what we’ve accomplished? It’s always hard to carve out the time for reflection, but every time I do it, I am reminded that it’s worth its weight in gold. Looking backwards in an age of constant innovation might seem counter-intuitive, but it is critical for future success, happiness and improvement. This is true whether it’s a new release of some widget or gadget, or a birthday, or Rosh Hashanah. The cycle of the Jewish year is important not only for giving us reason to stop and reflect, but also for giving us a reference point for that reflection. I often remember my thoughts, feelings, regrets, hopes and thankfulness of last year, or the year before at Rosh Hashanah. The intensity of the holidays, the unique feeling of walking into the synagogue on that day, and even the words and tunes of the prayers evoke those memories that were etched into my being a year, or two, or three ago. The power of the day is not in what I’m thinking or feel at that moment, but how much has changed over time. I once read a book, Managing Transitions, about how organizations and people navigate change. The take-home message for me was that change is situational, like a light switch. You close a factory, you require your staff to use a new database system, or the calendar tips from 5770 to 5771. But transition is psychological, and is a process. If we only see the change, and don’t engage in the transition, has anything really changed? If we are truly going to embark on a new beginning, we must take the time to close one chapter before we can transition into the next phase. I’ve always been fascinated by the word "beginning". Seemingly a noun, the "ing" gives it this little boost of a verb’s energy. Maybe it’s just a noun in perpetual beta.

Endings and Beginnings in Perpetual Beta World

JewelsBlogThis post is part of Jewels of Elul which celebrates the Jewish tradition to dedicate the 29 days of the month of Elul to growth and discovery in preparation for the coming high holy days. This year the program is benefiting Beit T’shuvah, a residential addiction treatment center in Los Angeles. You can subscribe on Jewels of Elul to receive inspirational reflections from public figures each day of the month. You dont have to be on the blog tour to write a blog post on The Art of Beginning… Again. We invite everyone to post this month (August 11th – September 8th) with Jewels of Elul to grow and learn.

This is the age of perpetual beta. New features, tools and applications are being developed at such a rapid pace, that it’s more efficient to adopt a rapid & agile approach to development and implementation than to try to perfect it before going live. You might notice that Gmail and Flickr are still noted as “beta”.

Today things move quickly, and being agile and nimble is more important than being perfect. The consequence, however, is that without a defined end point or beginning, we might forget to pause and reflect, or to fully embrace a new beginning. When we’re constantly evolving, and continually focused on what’s next, do we lose the opportunity to get the most out of this moment, and what we’ve accomplished? It’s always hard to carve out the time for reflection, but every time I do it, I am reminded that it’s worth its weight in gold. Looking backwards in an age of constant innovation might seem counter-intuitive, but it is critical for future success, happiness and improvement. This is true whether it’s a new release of some widget or gadget, or a birthday, or Rosh Hashanah.

The cycle of the Jewish year is important not only for giving us reason to stop and reflect, but also for giving us a reference point for that reflection. I often remember my thoughts, feelings, regrets, hopes and thankfulness of last year, or the year before at Rosh Hashanah. The intensity of the holidays, the unique feeling of walking into the synagogue on that day, and even the words and tunes of the prayers evoke those memories that were etched into my being a year, or two, or three ago. The power of the day is not in what I’m thinking or feel at that moment, but how much has changed over time.

I once read a book, Managing Transitions, about how organizations and people navigate change. The take-home message for me was that change is situational, like a light switch. You close a factory, you require your staff to use a new database system, or the calendar tips from 5770 to 5771. But transition is psychological, and is a process. If we only see the change, and don’t engage in the transition, has anything really changed? If we are truly going to embark on a new beginning, we must take the time to close one chapter before we can transition into the next phase.

I’ve always been fascinated by the word “beginning”. Seemingly a noun, the “ing” gives it this little boost of a verb’s energy. Maybe it’s just a noun in perpetual beta.

The “New Normal” is Change. Deal With It.

At the Jewish Communal Service Association’s annual program today, change was the name of the game. Jerry Silverman, CEO of Jewish Federations of North America in particular spoke about two kinds of change that we need to embrace: First, accepting that constant change is the “new normal” (the theme of the JCSA conference), and second, the need to confidently lead through change, whether that be changing economic times, new technologies, and evolving cultures.

On the first, we need to learn how to be more nimble — learning new skills, evolving our decision making processes to be able to move more swiftly, and being able to adjust structures to keep the machine humming when the outside world shifts.

But all of this is only possible when we are successful with the second. Leading through change is a great challenge, that involves not only good business strategy, but excellent communication, team building, listening, and attention to the psychology of change, not only the logistics of change. If the Jewish community needs one thing, it’s people who are superb leaders in times of change.

Several years ago, when Darim was shifting from our original work of building web sites to a focus on training, coaching and consulting, I read a powerful book, Managing Transitions, by William Bridges. The take home message: Change is situational (like a light switch), but transition is psychological (a process). We need leaders who know what change needs to be made to thrive in the “new normal”, but those same leaders also need to facilitate a transition, which requires a whole different set of skills.

If you haven’t noticed, the Jewish community isn’t the only one recognizing this need. (It’s comforting to know we’re not behind the curve on this one!) A flurry of new books are hitting the shelves focused on change strategy and management in today’s world:

  • Switch, by Chip and Dan Heath (from Amazon.com): In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
  • The Power of Pull, by John Hagel III, John Seely Brown, Lang Davison (from Amazon.com): In a radical break with the past, information now flows like water, and we must learn how to tap into its stream. But many of us remain stuck in old practicespractices that could undermine us as we search for success and meaning. Drawing on pioneering research, The Power of Pull shows how to apply its principles to unlock the hidden potential of individuals and organizations, and how to use it as a force for social change and the development of creative talent.

Coming out soon:

  • Open Leadership, by Charlene Li (co-author of Groundswell) (from Amazon.com): “Be Open, Be Transparent, Be Authentic” are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern leader understand how to lead in the new open world-where blogging, twittering, facebooking, and digging are becoming the norm. the author lays out the steps that leaders must take to transform their organizations and themselves into being “open” -and exactly what that will mean.
  • Empowered, by Josh Bernoff (co-author of Groundswell) (from Amazon.com): Fueled by data from Forrester Research, Empowered is packed with the business tools and information necessary to move your organization several steps ahead … and lead … your people (who are) armed with cheap, accessible technology, and are connecting with customers and building innovative new solutions.

What are your strategies for managing change? Where have you been successful? What’s hard? Do you have advice or other resources to add to the conversation? Onward!