Have you considered adding a page or section to your website with a list of the most Frequently Asked
Questions you receive? This could make it much easier for your website visitors to find the information they're looking for, which will increase your site's value as an important resource. An FAQ page might also reduce the number of phone calls you receive. Topics to be included could be office hours, service times, directions, and/or attire for services.
Even if all of the information that would be included in your FAQ appears elsewhere on your site, it might be a good idea to gather them together in one place. Some of the Darim sites that offer an FAQ page find that it is one of the most visited pages on the site!
Here are a couple of examples of FAQ pages:
Shalom and welcome to JewPoint0, the Darim Online blog. We’re happy you’re here! Here is an overview of how to use this blog:
What is a Post?
A blog is made up of a series/collection of posts listed chronologically with the most recent entry (post) at the top. Each single unit of writing that usually contains a title, maybe a photo, and some text is considered a post. Posts are written by Darim staff and guest bloggers. Comments on the posts (see below) can be added by anyone.
How do I add a Comment?
We want to hear from you and talk with you! Anyone can add a comment, you don’t have to be registered, nor do you have to use your real name. To add a comment, click on the word “comment” or “comments” at the top right of each post. Any previous comments will be displayed and a text box appears where you can type your comment. At the left, you will need to enter your name and your email address (this will not be available to anyone else or displayed on the blog anywhere). Before you click “Submit Comment” you may want to proofread your comment as it is not editable.
Our comments are moderated, which means they need to be approved before they will appear on the site. We do this mainly to block SPAM and also to insure that comments are appropriate and do not violate our commenting policies. Please scroll down to the bottom of this page to view our Commenting Guidelines before you submit your comments.
What is “Subscribe to Feed”?
By subscribing to the Feed you will be notified, via an RSS Reader, when the blog has been updated. By subscribing to a feed you won’t have to check the blog randomly; every time there’s a new post, you’ll be notified.
What's a Tag and a Tag Cloud?
A tag is a keyword used in association with the content for a post. For instance, in a Post about videos, the tags may be: YouTube, Vimeo, video. When you click on a tag, you will see all posts related to that tag keyword.
A tag cloud is visual that shows the keywords used on a blog and how often they are used. The most common tags are larger than the others. Selecting a tag within the cloud will lead to a results page showing entries associated with that tag.
What is a Category?
This is a method of organizing blog entries by assigning each entry to a predetermined topic. Each topic (category) will link to a list of entries, all with related content. When you click on a category name, you will be able to view all posts within that category. Some categories here on Jew.0 are Nuggets, Tech Tips, and Book Reviews.
What’s the Blogroll?
These are links to other blogs that we like and recommend. Check them out!
Jew.0’s Comment/Commenter Guidelines:
The overall theme for our commenter guidelines is very simple: “Be Friendly. Respect Others.” Darim believes in the “living room” theory regarding comments; as if you are visiting someone's home, e.g. sitting in their living room having a discussion. In essence our guideline follows the same practice as it does in our homes:
If you are a guest in my home and are rude to me or my other guests, I will ask you to be more polite. If you do not comply, I will force you to leave and you will not be allowed back in.
- No personal attacks, abusive or foul language. We will not moderate legitimate views being expressed but pornography, obscenity, racism, anti-Semitism, bigotry, harassment, personal attacks or the promotion of hate will not be permitted.
- No solicitation. It’s fine to link to other blogs or news articles, but please do not add a comment about selling something, trading something, or to promote a site or blog that is selling something.
- Do not post trademarks or copyrighted material
- Please use Netiquette (do not type in all caps, write complete sentences, limit use of abbreviations) when possible
Darim Online’s Statement of Liability and User’s Agreement:
We do not vouch for or warrant the accuracy, completeness or usefulness of any comments on this blog, and are not responsible for the contents of any comment. The messages express the views of the author of the comment, not necessarily the views of Darim Online or any entity associated with Darim. Any user who feels that a posted message is objectionable is encouraged to contact us immediately by email. We have the ability to remove objectionable comments and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary. This is a manual process, however, so please realize that we may not be able to remove or edit particular comments immediately. You agree, through your use of this blog, that you will not use this blog to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violative of any law. You agree not to post any copyrighted material unless the copyrighted material is owned by you. We reserve the right to delete any message for any reason whatsoever. You remain solely responsible for the content of your comments, and you agree to indemnify and hold us harmless with respect to any claim based upon transmission of your message(s). We reserve the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you.
Launched in August, 2008, JewPoint0 is the blog of Darim Online, a non profit organization dedicated to helping Jewish organizations make the most of available internet technologies. We believe these tools are essential for doing the important work in our community and beyond, including community building, education, fundraising, social action and more, and JewPoint0 is an opportunity for us to share useful nuggets that surface from both our work and personal lives. It is intended to be a resource for the community to learn, be inspired, find useful models, share their work, and connect with others. Darim believes strongly in knowledge sharing as we can all help educate and inspire each other in our work. There is no reason to reinvent the wheel, and lots of reasons to encourage experimentation, (calculated) risk taking, and sharing both what works well and not so well so we can all learn and flourish together. To learn more about Darim Online and our programs, visit our web site.
Jewish organizations, big and small, are prioritizing digital communications and embracing new models of leadership and organizational development. While this may seem like an obvious statement to some, for those of us who have been banging the digital drum for some time, it truly feels like we’ve finally reached a critical tipping point. The question no longer is “should we?”, it’s “how do we?”
The hunger for training, coaching, models to emulate, and savvy staff to power the work has skyrocketed.
This is a thrill for all of us at Darim Online where, for over a dozen years, we have been advancing Jewish organizations’ use of current technologies in ways that help to achieve their missions and open Jewish communal life to be more accessible, appealing and compelling. What started as a selfish pursuit to support my own Jewish life while living in Vermont as a 20-something just back from Israel, became a personal and professional passion, a rapidly growing business, and a widely recognized lever for institutional and communal advancement. The needs of the Jewish community are continually evolving and diversifying. I have often said that every 18-24 months it’s like I have a new job: From websites and email, to Facebook and Twitter, and most recently expanding into network weaving and Connected Congregations.
For the past few years I have worked quite intentionally to expand the talent that can support this work in our community. Rather than growing the Darim Online staff, I have sought to bring the best of the best into the Jewish community. Rather than creating our own conference, with support from The Schusterman Family Foundation and The Jim Joseph Foundation, we have brought Jewish leaders to the Nonprofit Technology Network Conference. Rather than build a team of staff consultants, we’ve engaged Big Duck to provide their top-notch services in the Jewish Day School Social Media Academy. And rather than develop the Social Media Policy Workbook on our own, we partnered with Idealware to create a rich product that is also a resource for the general nonprofit community.
And even after all of that, we’ve reach our capacity. The Jewish community increasingly understands how critical it is to become smart users of digital media and are seeking assistance to achieve this. Darim alone is unable to fully serve all those that need our help. To fulfill our mission of helping Jewish organizations thrive in the digital age, we need to expand our capacity and increase our expertise in core areas including video, campaign strategy, online distribution and SEO and others.
We are thrilled to announce that Darim Online is merging with See3 Communications, a Chicago-based agency helping nonprofit organizations succeed online. See3 completely aligns with our mission, culture, and commitment to the Jewish community. I have followed and admired See3’s work for many years, and worked closely with their founders, Michael Hoffman and Danny Alpert, and am thrilled to be joining their amazing and talented team. See3 has the infrastructure and expertise that enables us to expand our work in the Jewish community, increase the depth and breadth of professional development and offer a suite of implementation services to organizations that are ready to take action on dynamic online efforts.
See3 is an interactive communications agency that works exclusively with nonprofits, foundations, associations, and social causes, and specializes in online strategies and campaigns, video production, and web development. See3 already has a special focus in the Jewish community, working with The Foundation For Jewish Camp, The AVI CHAI Foundation, American Jewish World Service and others. See3 is currently producing the Jewish Day School Video Academy, in partnership with The AVI CHAI Foundation, now in its third iteration, and has raised the level of capacity of day schools to produce videos for recruitment and fundraising.
In addition to augmenting Darim’s work with expertise in many new technical areas, See3 also brings a wealth of experience working with large, national and international organizations, which we believe will be an asset to the organized Jewish world. Some of these See3 clients include the American Heart Association, American Cancer Society, Sierra Club, Environmental Defense Fund, UNICEF and many others.
As our integration is completed, you can continue to rely on the Darim brand, including our website, Facebook page and groups, and Twitter channel to provide the best and most relevant content and discussions for the Jewish community.
As we enter 5773 next week, I am excited to share this new beginning, and open a new chapter of collaboration, creativity and excellence with so many of you. May all of us working to support the Jewish community and its institutions go from strength to strength. L’shana tova!
More info at http://www.see3.com/darim-faq
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